Legal notices

Contact the personal data manager: rgpd@eidb.fr

MANAGEMENT OF PERSONAL DATA

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the amended French Data Protection Act of 6 January 1978, l'école internationale de boulangerie informs you of the following points:

Browsing this site (www.eidb.fr) does not collect any personal information from us, except if you use the contact or document request forms.

When registering and creating an account, please refer to the EIDB Club Terms and Conditions.

IDENTITY OF THE DATA CONTROLLER

The data controller is l'École internationale de boulangerie, SAS.

PURPOSES OF THE PROCESSING

Creating an account on the EIDB Club collects your surname, first name and email address. We record them in our databases to enable you to download documents containing your name and to start a registration.

The application form on Club EIDB also collects your date and place of birth, postal address, telephone number, health insurance details, details of specific access needs, unemployment number if applicable, level of education, qualifications and professional background. This information is required for administrative purposes and to ensure that the school's courses are suited to your professional needs and expectations.

Contact forms collect your surname, first name, email address and telephone number so that we can respond to your questions.

Satisfaction questionnaires, completed at the end of the course, are used to collect :

- testimonials and overall score, which are published on the public website (if agreed) with photo and first name.
- the marks awarded for each item are processed for statistical and communication purposes.
- Comments are processed internally for improvement purposes.

The success stories are distributed with the consent of the people concerned, obtained mainly through email exchanges. The data collected can be rectified or deleted on request.

Business plans drawn up by trainees on courses leading to a diploma are kept by the school and made available to all trainees during the course only for the duration of their course.

RECIPIENT OF PERSONAL INFORMATION

Only l'École internationale de boulangerie is the recipient of your Personal Information.
This information is never transmitted to a third party, except to the sub-contractors used by the École internationale de boulangerie (see the following paragraph: Authorised sub-contractors).
Neither the International Bakery School nor any of its sub-contractors sell the personal data of visitors and users of its site.

DATA RETENTION PERIOD

If you do not register for a course, your personal information will be kept by l'École internationale de boulangerie for a period of less than 2 years following your last exchanges with our company (with the exception of e-mail exchanges).

If you register for a training course, your personal information will be kept by the International Bakery School for an unlimited period in order to provide you with exam results certificates and end-of-training certificates for life. However, at the trainee's request, the data may be partially deleted (see next paragraph).

DATA PROTECTION RIGHTS

You have the following rights concerning your personal information, which you may exercise by writing to us at the postal address given above, or by e-mail at the following address: rgpd@eidb.fr

Right of access and communication of data

You have the right to access your Personal Information.

However, due to the obligation of security and confidentiality in the processing of personal data incumbent on l'École internationale de boulangerie, you are informed that we are entitled to require, in order for your request to be processed, that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the event of a request via our contact form) or a signed photocopy of your valid identity document (in the event of a request sent in writing).

L'École internationale de boulangerie informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, repetitive or systematic nature).

To help you with your request, particularly if you wish to exercise your right of access by sending a written request to the postal address given above, you will find here a model letter drawn up by the Commission Nationale de l'Informatique et des Libertés (the "CNIL").

Right of rectification and deletion of data

Under this right, you are entitled by law to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, incorrect, incomplete or obsolete.

You may also define general and specific directives relating to the fate of personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made.

To help you with your request, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, by sending a written request to the postal address given above, you will find here a model letter drawn up by the CNIL.

To exercise your right to data deletion by sending a written request to the above postal address, you will find here a model letter drawn up by the CNIL.

RESPONSE TIMES

L'École internationale de boulangerie undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

AUTHORISED SUB-CONTRACTORS

In order to provide our services, we share information with
- Pickbeam - An agency specialising in the development of web solutions, which develops and maintains the "le Club" website and application.
- The website host: OCTOPUCE - Service Galacsys, which implements all security and backup policies concerning the data stored on its equipment.
OCTOPUCE complies with European data protection law (RGPD) and French laws concerning the management of personal data.
- Cal.com - Online appointment scheduling solution.
- Live consent - Electronic signature solution for managing our contracts.
- The accounting firm: Le Carré Experts (92). The information collected by Le Carré Experts is used only within the legal framework provided in France for the respect of privacy.
- Tally so: online questionnaire solution - the data is managed by l'école internationale de boulangerie.

Photo credits: Maud Bernos

H5 (Aline Schneider, Rachel Cazadamont, Alice Ito).

As an Amazon Partner, Thomas Teffri Chambelland makes a profit on qualifying purchases.

Thanks to Antoine MATTEI (a.mattei@free.fr) for the use of the NUTS code.